SoFly has revealed its new branding ahead of next week’s launch of a new desktop app and redesigned store. The rollout will also introduce an integrated account system, with upcoming product updates bringing cloud saves and other features to the SoFly range.
Introducing the SoFly Desktop App
Launching next week, the SoFly Desktop App will bring product downloads, installations and updates into one place.
Customers will be able to automatically download and install purchases, keep products up to date, back up downloads and link existing installations anywhere on their PC. The app will also provide tools to manage airport settings, discover products and install GSX profiles.
Airport ALIVE Update to Introduce Cloud Saves
Airport ALIVE: Global Base Pack will soon receive an update featuring improvements, fixes and a new Cloud Save function built directly into the product.
Customers will be able to back up and restore individual airport profiles across PC and Xbox, preserving their settings when reinstalling products.
Cloud Save support will also be extended to other existing and future SoFly products.
One Account Across SoFly
A revamped account system will connect the desktop app, store, cloud saves and support services through a single SoFly account.
Customers will have access to their products, a dedicated support area and the option to join product beta or experimental branches. Support requests will include relevant account information, such as installed products and versions, to help the team provide more accurate responses.
Press partners and content creators will also gain access to a dedicated Press Area, where they can sign up to run community competitions and giveaways.
Redesigned Store, Product Transfers and Expanded Refund Policy
The new store will introduce a consistent visual identity across SoFly’s services, featuring a redesigned logo, updated typography and a bold use of colour.
Customers who purchased SoFly products from other stores will be able to request a product transfer by submitting proof of purchase. Once approved, those products can be downloaded and installed through the SoFly Desktop App.
An expanded Refund Policy will also launch alongside the store. Customers making new purchases will be able to request an automatic, no-questions-asked refund within 14 days, provided they have not downloaded the product.
Other improvements include clearer product update information, email and account access logs, greater control over personal data, and product report codes that customers can share with support to help diagnose issues.
Launching Next Week
SoFly’s new branding, desktop app and redesigned store will launch next week, with the Airport ALIVE update to follow.
Further announcements covering new products and updates to the existing range will be shared soon.
